Adventure-ready assurance

Shop with confidence

Tracked delivery

Clear updates from dispatch to your door.

30-day guarantee

A simple, reassuring returns promise.

Secure checkout

Protected payment processing.

Thoughtful by design

Built for real-life adventures

Everyday convenience

Always within reach , clips to your leash or bag

Grab-and-go , load, zip, and pull a bag anytime

Durable and compact , built for daily walks

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Need to know

Frequently asked questions

FAQ
Where do you ship?


We currently ship to the United States, Canada, Australia, and New Zealand.

How long does delivery take?


Due to high demand, orders may take between 2 to 4 weeks to arrive.

What is your returns policy?

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unused, and in its original packaging. You'll also need your order number or proof of purchase.

To start a return, contact us at support@tailsandwander.com with your order number. Our team will review your request and, if approved, provide instructions on how and where to send your package. Items sent back to us without first requesting a return cannot be accepted.